PIX System Scheduled Maintenance Notice

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Dear KuCoin Users,

We have received notification from Brazilian banks that the PIX system's scanning and payment functions are currently undergoing scheduled maintenance. This maintenance is aimed at enhancing system stability and security to ensure continuous optimization of the user experience. The expected restoration time has not yet been determined. We are closely monitoring the progress and will keep you informed of the latest updates as soon as they become available.

We kindly remind users in the Brazil to plan accordingly and avoid making critical transactions during this maintenance. The service will resume normally as soon as the maintenance is completed.

Please note that all your assets remain safe on KuCoin. Should you encounter any issues during use or require further assistance, please do not hesitate to contact our customer support team. We are committed to providing you with the best service.

We apologize for any inconvenience this may cause and appreciate your understanding and support.

Kind regards,

The KuCoin Team