Notice on Temporary Suspension of Bangladesh Transfer and Payment Services

KuCoin Pay has received notification that the Bangladesh local transfer and payment systems are currently undergoing system upgrade and maintenance. This maintenance is aimed at enhancing system stability and security to ensure continuous optimization of the user experience.

The maintenance has already begun, and while a specific completion date is not yet confirmed, the exact time of service restoration will be announced in a separate update as soon as it becomes available. Services related to Bangladesh transfer and payment services via KuCoin Pay will be temporarily unavailable during this period. We are closely monitoring the progress and will keep you informed of the latest updates.

We kindly remind users in Bangladesh to plan accordingly and avoid making critical transactions during this maintenance. The service will resume normally as soon as the maintenance is completed.

Please note that all your assets remain safe on KuCoin. Should you encounter any issues during use or require further assistance, please do not hesitate to contact our customer support team. We are committed to providing you with the best service.

We apologize for any inconvenience this may cause and appreciate your understanding and support.