How to Report Stolen Funds Transferred into an MEXC Account

If you have been a victim of online theft, and the stolen funds were transferred to an account on MEXC, you can click on [Report Abnormal Funds] to submit a report ticket and provide the following information:

1. Detailed timeline and explanation of the incident.

2. A screenshot/video of the withdrawal from your account's wallet for MEXC to confirm that you are the owner of the compromised wallet.

3. Transaction details, including the compromised wallet address and the MEXC address that received the stolen funds.

4. All blockchain TxIDs involved in the circulation, along with explanations (please provide TxIDs with redirect links):

For example, TxID of the transaction from wallet address A to wallet address B: XXX

TxID of the transaction from wallet address B to MEXC account address: XXX

Notes：

1. Based on the provided information, MEXC may temporarily freeze any assets suspected of being stolen in order to ensure the security of the assets.

After receiving a valid law enforcement request ticket, MEXC will directly cooperate with law enforcement officers to address the stolen funds and attempt to resolve your case as much as possible. Please note that MEXC may not be able to share detailed information about the investigation with you. You can contact the law enforcement department directly for the latest updates.