Announcement on the Maintenance of BigONE Futures Trading System (2023/12/11)

Dear BigONE users, 

In order to further optimize and upgrade the Futures trading experience, BigONE will perform Futures maintenance at 08:30 (GMT 8) on 11 December 2023 and temporarily shut down the service. The estimated maintenance time is 1 hour. We will announce the completion of the maintenance via an official announcement. The specific time is subject to the latest announcements.

All trading pairs in the Futures trading will be suspended during the maintenance period. Market update, position opening and closing, order cancellation, margin call, fund transfer and other functions will not be available. The scope of maintenance includes the Mobile App, Website, and API (query and operation). Please cancel your orders in advance. Before the maintenance is complete and an open transaction is open, users who wish to withdraw their orders need to contact online customer service. During the maintenance period, your assets will remain secure, so there is no need to worry.

We apologize for the inconvenience caused to you!

BigONE, more than just asset security.

Regards,
BigONE Team
11 December 2023