Notice on Temporary Suspension of Pix Services

KuCoin Pay has received notification that Brazil local scanning and payment systems are currently undergoing system upgrades and maintenance. The system maintenance will take place on October 8, 2026, from 14:00 to 16:00 (UTC 8). It is aimed at enhancing system stability and security to ensure continuous optimization of the user experience.

Services related to Pix payments via KuCoin Pay will be temporarily unavailable during this period. Normal operations will resume automatically as soon as the maintenance is completed.

We kindly remind users in Brazil to plan accordingly and avoid making critical transactions during this maintenance. The service will resume normally as soon as the maintenance is completed.

Please note that all your assets remain safe on KuCoin. Should you encounter any issues during use or require further assistance, please do not hesitate to contact our customer support team. We are committed to providing you with the best service.

We apologize for any inconvenience this may cause and appreciate your understanding and support.