The Beginner's Guide to OKX Identity Verification

How can I increase my transaction and withdrawal limits?

After you've successfully completed Level 1 verification, you can increase your transaction and withdrawal limits by completing Level 2 verification.

I have multiple citizenships. Which one should I use to pass verification more easily?

The best way to pass identity verification is to use the most accurate citizenship. In other words, use the citizenship that is most relevant to your identity.

Why am I unable to select a voter's card as a form of ID?

This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.

What is a supported form of government-issued ID?

A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.

What is a tax ID?

A tax ID, also known as a Taxpayer Identification Number (TIN), is an identifying number used for tax purposes in the U.S. It is commonly assigned by the Social Security Administration or by the Internal Revenue Service (IRS).

Why do you need my residential address?

We're required to ask for your residential address for regulation and security purposes.

I'm under the age of 18. Why can't I use OKX?

Due to local laws and regulations, you must be 18 or older to access OKX services.

Why do I need to upload and submit a selfie for level 2 verification?

Your selfie will be securely submitted and verified to ensure your identity matches your provided ID document.

Which type of documents can I use to verify my address for level 2 verification?

• Driver's license (if the address is visible and matches the one previously provided in Level 1 verification)
• Government-issued IDs with your current address
• Valid water, electricity, and gas bills, bank statements (e-statement is also acceptable), and property management invoices issued within the last 3 months with your current address stated
• Documentation or voter identification listing your full address issued within the last 3 months by your state or local government, employer Human Resources or finance department, and university or college

Can I verify my address using a letter or package that was sent to me?

No. To verify your address, you must use a supported document as listed in the answer above.

I'm not sure about how much USD I'm planning to deposit. Can I change the amount later?

Yes, you may change the estimated amount later in the User Center.

Will the answers for my account purpose, source of funds, and occupation affect my account verification status?

No, this is used for reference purposes only. It won't affect the approval of your account.