Scheduled KuCoin Trading System Upgrade on January 25

Dear KuCoin users,

To provide better trading services for our valued users, KuCoin is going to upgrade the trading system on 04:30:00 am, January 25, 2022 (UTC). The upgrade will take about 1 hour.

During this period, the following functions will be affected:

1. KuCoin will suspend all Spot and Margin(Cross and Isolated) trading pairs on Web, App and Open API, including the order-matching, order placing, order cancelling.

2. KuCoin Futures will suspend the order-matching, order-placing, stop loss/take profit, auto-deposit margin and other related features on Web, App and Open API.

3. The Trading Bot will not provide services. Users will not be able to create or shut down trading bots and the running robots will not be influenced.

4. During the upgrade period, the Margin debt ratio notification will be suspended, the asset transfers will not be available between the Margin account and other accounts.

5. Leveraged Token trading will be suspended but subscribe and redeem will not be influenced during this period.

6. KuCoin S will suspend trading and rebalance.

7. The distribution of Mining Pool earning may be delay but the earnings will not be influenced.

8. KuCoin will suspend P2P trading during this period.

10 minutes will be reserved to open the cancellation function before the end of upgrading. To avoid possible risks, you may enable the “take profit/stop loss features”.

Once the cancellation function is activated, we will notify by announcement as soon as possible, please pay close attention.

Notice：

1. If a large price fluctuation occurs, we will postpone the upgrade accordingly and notify you via the announcement.

2. To avoid possible risks, users of KuCoin Futures may enable the “Auto-Deposit Margin” feature or close positions in advance.

3. During the upgrade period, order placing, order canceling, and order dealing will be suspended. Take profit/stop loss orders may be dealt with after the upgrade. Please cancel your orders in the Margin Market and Futures Market to avoid losses that may be caused by violent market fluctuations.

Before the upgrade, please control the debt ratio well in advance to avoid the risk of liquidation caused by the high debt ratio at the end of upgrading. 10 minutes will be reserved to add the collateral in the Margin account before the end of upgrading. You can reduce the debt ratio by transferring funds to your Margin Account.

We apologize for any inconvenience this may cause. Thank you for your understanding and support!

The KuCoin Team